Does StubHub Charge Different Prices to Different People for the Same Ticket? Here's What the Company Said
· Telemundo McAllen (KTLM)
The same seat for an upcoming concert by Harry Styles at Madison Square Garden could cost $455 or it could cost $517. The difference comes from the fees added by the ticket resale platform StubHub. However, it is unclear how much those fees are or why they may vary. NBC News gathered nine volunteers to check the same StubHub ticket at the same time for Styles' concert on October 30. They saw eight different prices. The base ticket price, set by the seller, was the same for everyone. The significant differences were in the fees added by StubHub. One person was charged $72 in fees, while another was charged nearly double: $134. When the volunteers searched for the same ticket in incognito mode on Google Chrome, a private session that does not use cookies, saved logins, or site storage, the price difference narrowed to $19 between the highest and lowest ticket prices. When they checked the ticket on the StubHub app without logging in, almost everyone saw the same price, except for one person who would have been charged $3 more.
AI summary · Source: Telemundo McAllen (KTLM) →
