McAllen repair shop has an F-rating and a pattern of broken promises, Better Business Bureau says
· KRGV (NBC 5)
An Edinburg resident, Humberto Arruda, paid $2,240 to Menchaca Lawn Equipment Repair in McAllen for equipment repairs but has yet to see results months later. After purchasing a lawnmower and expressing interest in a generator and concrete saw, Arruda was told the generator needed parts. Despite paying for repairs, he received inconsistent updates and ultimately filed a complaint with the Better Business Bureau (BBB), which has recorded multiple unresolved complaints against the business. BBB President Hilda Martinez stated the company holds an F-rating and has a history of similar complaints. Owner Maria Menchaca cited health issues and staffing shortages as reasons for delays.
AI summary · Source: KRGV (NBC 5) →
