McAllen repair shop has an F-rating and a pattern of broken promises, Better Business Bureau says
· KRGV (NBC 5)
Humberto Arruda, an Edinburg resident, paid $2,240 to Menchaca Lawn Equipment Repair in McAllen for equipment repairs but has yet to see results months later. After purchasing a lawnmower, he attempted to buy a generator and concrete saw, only to be told the generator needed parts. Despite multiple visits and varying explanations, no repairs were made. Arruda filed a complaint with the Better Business Bureau (BBB), which has received five unresolved complaints against the shop, leading to an F-rating. Owner Maria Menchaca cited health and staffing issues but denied any intent to mislead customers.
AI summary · Source: KRGV (NBC 5) →
